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Subject: Re: RE: [soa-rm] new topic for discussion: shared services


HI Bob,
 an _expression_ "“A service that is managed by a provider on behalf of the service consumer(s), directly or indirectly”" does not make sense to me. Consumer cannot and may not manage the service provided to it by a 3rd party - the owner of the service. A consumer uses the service only; provider manages its service always (supposed to). I hope, you agree with this.
 
What in your opinion means a “Shared Service”? Shared by whom?
 
- Michael
 
 
Sent: Thursday, March 05, 2015 at 9:23 PM
From: "Natale, Bob" <RNATALE@mitre.org>
To: "Mike Poulin" <mpoulin@usa.com>, "Laskey, Ken" <klaskey@mitre.org>
Cc: "soa-rm@lists.oasis-open.org" <soa-rm@lists.oasis-open.org>
Subject: RE: [soa-rm] new topic for discussion: shared services

Hi Mike,

 

Nope, I was not suggesting a rehashing of old discussions which _resolved_ definitions … just recommending that any new definitions be placed in the context of those existing definitions for clarity and completeness, esp. for those who might not have tuned in on the earlier discussions/resolutions.

 

“Managed Services” is a good example of my point – of course, every service (instance) should be managed (if only they all were! :), but the term is used more often to mean something like “A service that is managed by a provider on behalf of the service consumer(s), directly or indirectly” … a “Managed Service” might or might not be (but usually is) also a “Shared Service”.

 

A simple table of closely relevant terms that establish the overall context for “Shared Services” and “Enterprise Shared Services” would suffice in my judgment … but I won’t belabor the point further.

 

Avanti,

BobN

 

From: soa-rm@lists.oasis-open.org [mailto:soa-rm@lists.oasis-open.org] On Behalf Of Mike Poulin
Sent: Thursday, March 05, 2015 9:46 AM
To: Laskey, Ken
Cc: soa-rm@lists.oasis-open.org
Subject: Re: [soa-rm] new topic for discussion: shared services

 

I'm also interested in discussing the topic of "shared services" (though think it is trivial from specification/ontology perspectives).

 

However, I am am afraid to open a can of worms that the spectrum of sensless but sound names (set around word 'service') are moving around (8 to 12 as Bob counted) .

 

We discussed some of them before, like 'Application Service', and concluded that an application even with a Web Service interface is not a service, and so on. Have we forgotten those discusstions and have to repeat them? [ “composite service” - I have published re-defined/updated Principles of Service Orientation based on RAF and RM and eliminated a priniciple that allowed one service to be composed by other services as contradicting other SO principles. Also, a “managed service” - which service should not managed? ]

 

In my recent practice, I led an establishment of shared business services in on of the major UK banks. I can share the lessons learnt if your are interested.

 

Regards,

- Michael Poulin

 

 

Sent: Thursday, March 05, 2015 at 3:47 AM
From: "Ken Laskey" <klaskey@mitre.org>
To: soa-rm@lists.oasis-open.org
Subject: [soa-rm] new topic for discussion: shared services

All,

 

The terms “shared services” or “enterprise shared services” often turn up in my world but the concepts are typically ill-defined, the criteria  are nonexistent, and the ramifications have not been explored.  Would this group be interested in adding this as another topic of discussion (and possibly a future document) along side our current SOA ontology work?

 

Note: a reasonable question is what do I mean by these terms, but I’d like to establish interest rather than just generating spam.

 

Thanks,

 

Ken

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Dr. Kenneth Laskey
MITRE Corporation, M/S F510          phone: 703-983-7934
7515 Colshire Drive                           fax: 703-983-1379
McLean VA 22102-7508

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