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Subject: Issue - Typographical - Management Framework, reference to citizens and businesses - closed
Nig: I agree. In line 431, I suggest “..puts citizens and businesses as customers at the centre… Lines 445-8 are changed as follows to make the distinction clearer between stakeholder (“citizen or business as customer”) and actor: “Citizens and businesses, as potential customers, must be understood as stakeholders in the ecosystem with ‘needs’ (often imprecisely formulated ) that they seek to satisfy through use of a service; but citizens and businesspeople are also human actors interacting with pieces of technology in precisely-defined interactions. These system-focussed interactions are a result of accurately modelling the processes…” Diagram at line 429 is also updated. Peter From: Greenaway Nigel [mailto:Nig.Greenaway@uk.fujitsu.com] Line 431 I believe that this should include businesses as well as citizens. i.e “……puts citizens and businesses at the centre……” Line 445 Similarly “Citizens and businesses must be understood……” Regards Nig Nig Greenaway Government Division FUJITSU SERVICES Lovelace Road, Bracknell, Berkshire, RG12 8SN Tel: +44 (0) 843 354 5637 Internal: 7302 5637 Mob : +44 (0) 7867 833147 Internal: 7383 3147 E-mail: nig.greenaway@uk.fujitsu.com Fujitsu Services Limited, Registered in England no 96056, Registered Office 22 Baker Street, London, W1U 3BW This e-mail is only for the use of its intended recipient. Its contents are subject to a duty of confidence and may be privileged. Fujitsu Services does not guarantee that this e-mail has not been intercepted and amended or that it is virus-free. |
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