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Subject: RE: TGF and Defence / JPS communities
David I think we’re at cross purposes here. I was referring to the role of defence and security folks in their day jobs whereas you are referring to them as individuals who need citizen services in the same as any other person. The requirements of the two roles are very different and all I was suggesting is that their day jobs are not a prime fit into the TGF approach. But if we can attract their attention and get them to push for the TGF approach to support their personnel then they may be a good start in our roll out campaign. John From: David Webber [mailto:david.webber@oracle.com] John, I respectfully disagree. The military are first movers and see the huge need because their constituents - e.g. personnel are prime consumers of citizen services - and most exposed to bad practices - because they move around the country and away from their local support networks. For example this is why the FVAP here in the USA were instrumental in developing and promoting the Blank Ballot Delivery use of OASIS EML in IEEE/P1622 - to get voting services that were otherwise being denied. Service personnel need ready access to education, health, housing, transport and voting services, etc, when they move locations. The current BRAC initiative here in the USA is point in case - whole communities being affected by blocks moves across the country. Similarly the JPS community - emergency management and response is key, and the more fragmented and byzantine the coordination and information sharing locally the less they can achieve at a higher cost. So in summary - Defense and JPS are first movers in these areas and can partner with local authorities to achieve dramatic improvements. They also tend to be first movers and adopters, acting as PoC for the broader community. The VA here in US is case in point for healthcare. We are also seeing that the NIEM work here in the USA is laying the foundations for TGF, and the JPS and Defense communities are early adopters there too. DW
Thanks Colin. Unfortunately it’s going to be difficult to sell the message of citizen-centric services to defence and national security leaders IMO. So we would need a slightly different tack for them. Let’s pick up on this on the next call. John |
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