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Subject: RE: [tgf] TGF questions
The TGF is not just about the competency of public sector folks to be able to deliver the required set of services or the competency of the citizen to be able to use the services, be they Cloud based or otherwise. You will see in the Framework we raise the issues of in-house skills and also citizen engagement in the design of services. But the TGF is much more than just these competency aspects.
Chris can provide you with details of where the Franchise Model has been deployed but this is only a recommended approach in the TGF, it’s not a mandatory deployment model.
<< means a Transformation Competency Framework - This would seem an ideal way to make the TGF accessible to customers who want to base programs on it.>>
Well, it might be that, but I also think it is somewhat more pragmatic.
Govt services are delivered in silos from siloed IT infrastructure.
The opportunity cloud offers is a way to optimise the ‘virtual franchise delivery’ (over time) by using cloud’s metered type pricing mechanisms, and APIs that don’t create an unaffordable capital expenditure ‘brick wall’, and an many-to-many (agencies/servers) integration nightmare.
Here is my first pass at linking TGF to Cloud :
I've now read through the main white paper, and had a couple of questions:
- It means a Transformation Competency Framework - This would seem an ideal way to make the TGF accessible to customers who want to base programs on it. Are there any resources available in this area?
- It would seem the headline idea is the use of 'agile, cross-government, virtual "franchise businesses" as the means of having processes span across multiple agencies - Any examples of how this has been achieved?