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Subject: Complementary standards for multi-stakeholders service delivery and citizen engagement

Dear all,

On the last TC call, I mentioned that there are a few standards from the Object Management Group might be useful to facilitate the analysis and simulation of the complex problem space that the TGF is addressing.   

I’m providing a short intro of those items here, will be happy to arrange a few conference calls/webinars with domain experts from the OMG to explore the topics further with the TC. 

SBVR:  Semantic of Business Vocabularies and Business Rules

  • It is intended to capture the semantics of business concepts and relationships with support for natural-language-like declarative _expression_ of business rules of a complex entity, such as a business.  It includes the ability to express the concepts and rules in multiple vocabularies (i.e., multiple languages). This is an existing spec. a high level descriptions can be found at this link: http://en.wikipedia.org/wiki/Semantics_of_Business_Vocabulary_and_Business_Rules
  • Relevance to TGF: We need to examine whether the current TGF Pattern Language spec. can be enhanced with SBVR.  This will allow instance of requirements/concepts to be translated and managed at regional level at the same time keeping the coherence at the state/government level using modeling and relationship techniques.

VDML: Value Delivery Modeling Language

  • This is a work in progress in the OMG (potential adoption in early 2013).  The heart of this work is to support Business Design and Innovation Management driven by the creation and exchange of value.  It fills the gap between business models (e.g., Osterwalder) and business process management.
  • Relevance to TGF: This systematic modeling approach is essential for virtualized service delivery and franchising business model with citizen engagement as envisioned by the TGF
  • This blog post on “Outside-in Business Architecture” provides some insights to the work http://fredacummins.blogspot.com/2012/01/outside-in-business-architecture-with.html

CMMN: Case Management Model and Notation

  • This is a work in progress in the OMG (potential adoption in early 2013).  The specification defines a language for modeling of elements of a type of case (e.g., tasks, stages, events, constraints,…) to support adaptive planning, decision-making, collaboration and coordination on individual cases.
  • Relevance to TGF: From a whole government perspective, services to citizens and other stakeholders often require ad-hoc coordination and collaboration that crosses organizational boundaries and engages shared services.   For every transformational project that is going to carry out in a “virtual organization” fashion, similar governance and organization process/structures are required  as one would expect from a single enterprise environment.
  • This type of work environment is already seen for projects like “Healthy cities” yet lack of a structure for effective community engagement. Here is another blog post that provides a high level view: http://fredacummins.blogspot.com/2011/07/knowledge-worker-cockpit.html

Please note all of the above specifications are geared for business/strategy thinkers to clearly model the desired business/benefits first so that appropriate technology and who they should be sourced from can be assessed in a much more holistic manner in order to meet the business/citizen benefits that are envisioned. 

I’m interested to get your feedback on my assessment of their relevance to the TGF effort.


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