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Subject: Proposal for improving our issue list


All,

 

Below is a proposal for how I think we could improve our issue list. This is very consistent with how I will run the issue list for WS-SX which is of course based on my experience from our existing issue list and some suggestions that have been made during that time. Differences to our current process our called out below.

 

The biggest difference is the statuses have been streamlined.

  • New issues get tracked in the issue list, rather than just email
  • A few statuses get renamed
    • done = review
    • open = active
  • Resolved status is gone
    • This means that the TC formally accepts the editors works be it done in a WD or CD
    • The issue is then moved directly to closed

 

I have also noted differences from our current process below.

 

Regards,

Marc g

 

--------------------------

Issues life cycle
--------------------------

 

Raising an issue:

- Issue is raised in email, with a description, indication of which document and draft the issue targets, and a proposed resolution if possible (one issue per email)

 

- Issue is assigned a number (in sequence), logged, and assigned a status of “new” (see below) by the issues list coordinators

 

- TC member raising the issue is assigned as initial owner

 

- Issue is discussed via the TC list and in conference calls / f2f meetings as determined by the co-chairs, based on priorities set by the TC

 

- Ownership of the issue may be transferred to another TC member if appropriate.  Originator will be maintained in history.

 

 

Issue status:

·    New

Opened, but not yet accepted by the TC.  The co-chairs will schedule it on a meeting agenda as appropriate to determine whether it is accepted or dropped.  We’ve agreed to set a low bar for issues, so this status is not intended to imply that a lengthy discussion of each issue is required to determine if it is accepted or not.  This status implies that the TC has not reviewed to verify that the issue is not a duplicate, etc.

 

Previously this would have been the issues in the proposed new issue list mail. Keeping them in the issue list gives better tracking of what has been raised, particularly for issues we decide to drop.

 

·    Active 

Accepted by the TC as an issue.  In discussion.

 

This is just Open, no real difference.

 

·    Deferred 

Accepted by the TC as an issue.  Discussion deferred (based on priorities, how this issue relates to others, etc.).

 

We already use this one.

 

·    Pending 

TC has agreed on a resolution.  Conference call or F2F minutes should reflect the agreement and decision.  In the editors’ queue to be applied to the target document.

 

This is the same in our current process.

 

·    Review

Editors have applied the agreed resolution to the document.  The draft the issue is applied in will be tracked.

 

This is effectively the Done status in our current process.

 

·    Closed

TC has voted to approve the change by voting to accept the draft to which the change was applied, determined it is a duplicate, or no action is required. The reason it was closed will also be tracked.

 

The main difference here from our current process is that we move directly to Closed with no intermediate step of holding issues as Resolved until they are present in a CD.

 

------------------------------------

Submitting an issue

------------------------------------

Send an email proposing the issue using the following template:

------------------------------------

Subject:  NEW Issue:   [descriptive title]

To:  ws-rx@lists.oasis-open.org;

Cc:  mgoodner@microsoft.com

 

PLEASE DO NOT REPLY TO THIS EMAIL OR START A DISCUSSISON THREAD UNTIL THE ISSUE IS ASSIGNED A NUMBER. 

The issues coordinators will notify the list when that has occurred.

 

Protocol:  wsrm / wsrmp / rddl

[Please include name and link to the document referenced, i.e. wsrm-cd-02 http://docs.oasis-open.org/ws-rx/wsrm/200512/wsrm-cd-02.pdf ]

 

Artifact:  spec / soap / wsdl / schema / policy / all

 

Type:

[admin / design / editorial]

 

Admin is a new type, this effectively allows us to track AIs in the issue list. This gives us a single place to look, better tracking of how we resolved our AIs, and as a side benefit also means we don’t have to use Kavi for AI tracking.

 

Title:

[concise summary of the issue]

 

Description:

[detailed description, please include section and line numbers where possible]

 

Related issues:

[numbers of related issues, if any]

 

Proposed Resolution:

[proposed resolution and text if appropriate (including section and line numbers indicating where the text would be inserted or what it would replace)]

 

------------------------------------

I will pick the issue up and give it a number (in sequence), assigning the individual who submitted the email as owner of the issue. I will send an email to the list with the issue number once it is assigned.  Subsequent mail threads should use the Issue xxx:  format in the subject line, where ‘xxx’ is the issue number. 

 

Please include only one issue per email and do not engage in discussing the issue until it is assigned a number so we don’t have multiple impossible to distinguish ‘NEW Issue’ threads on the list.

 

 

------------------------------------------

Issues tracking mechanism

------------------------------------------

 

We will continue to use the XML/XSL:

http://docs.oasis-open.org/ws-rx/issues/ReliableMessagingIssues.xml

 

At the issue level, the following will be tracked:

·    Number

·    Status

·    Protocol

·    Artifact (will now allow multiple choices)

·    Type

·    Title

·    Description

·    Related Issues

·    Origin (originator and link to originating email)

·    Owner

·    Proposal “x” (one for each proposal)

·    Resolution (e.g., Proposal “x” accepted on [link to conf call / f2f meeting notes detailing the acceptance]

 

I will continue to update the issue list so that it is current prior to every TC call or F2F.

 

Marc Goodner

Technical Diplomat

Microsoft Corporation

Tel: (425) 703-1903

Blog: http://spaces.msn.com/members/mrgoodner/

 



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