RE: [wsdm] severity levels

["Vambenepe, William N" <vbp@hp.com>]

I was told it's ISO/IEC 10164-4 but I can't verify this on the Web. The
idea of a standard body that doesn't make its spec publicly available
still doesn't register with me...

William

________________________________

From: Homayoun Pourheidari [mailto:homayoun@bea.com] 
Sent: Thursday, November 11, 2004 4:02 PM
To: wsdm@lists.oasis-open.org
Subject: [wsdm] severity levels


Folks,

I can't find the pointer to the standards document that provides the
severity level details.  However,  I am pretty sure that it is based on
the the telecom standards.  I believe the following list reflects that
standard.

Cheers,
H.
--


*	Critical (Red) - Condition that affects service has occurred.
Immediate corrective action is required. 
*	Major (Orange) - Problem with a relatively high severity level
has occurred. It is likely that normal use of the object will be
impeded. 
*	Minor (Yellow) - Problem with a relatively low severity level
has occurred. It is unlikely that normal use of the object will be
impeded. 
*	Warning (Cyan) - Problem that affects service will or could
occur. Diagnostic and corrective action is recommended. 
*	Normal (Green) - Message output is normal (that is, what was
expected). For example, a process begins, a process finishes, or status
information is displayed. 
*	Unknown (Blue) - Severity level cannot be determined.