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Subject: BCM & ITIL
I believe it is valid to say that BCM outlines how ITIL best practice provides a good foundation for introducing a Service Oriented Architecture
see .... Along with a timely conflux of circumstances, ITIL is helping American IT realize that for 40 years, there has never been any kind of functional set of best practices for IT .....
http://www.govtech.net/magazine/channel_story.php/95672
carl mattocks
@MetLife
'Always look on the bright side of life' Monty Python
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