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Subject: Re: [chairs] TC Teleconference Services questionnaire
- From: donald_harbison@us.ibm.com
- To: "Scott McGrath" <scott.mcgrath@oasis-open.org>
- Date: Mon, 22 May 2006 15:18:20 -0400
Scott,
Michael Winters, our IBM OASIS Board
member is in favor of OASIS providing telecomm services, as well. If OASIS
is striving to internationalize its membership more assertively, there
should not be a penalty for calling in from countries that today have the
fewest participation.
Don Harbison
Program Director, IBM ODF Initiative
Business & Technical Strategy
IBM Software Group
tel:1-978-399-7018
Mobile: +1-978-761-0116
email: donald_harbison@us.ibm.com
"Scott McGrath"
<scott.mcgrath@oasis-open.org>
05/22/2006 02:22 PM
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To
| <Chairs@lists.oasis-open.org>
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cc
| "'Barbara Erbes'" <barbara.erbes@oasis-open.org>
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Subject
| [chairs] TC Teleconference Services
questionnaire |
|
Reminder of the Teleconference
questionnaire. If you have replied – thanks. If not, here
is your chance.
Scott…
Chairs,
We’ve heard the dialogue on the
Chairs list about the problems Committee teleconference costs pose for
members – both for international participants who dial in and for member
organizations who volunteer to host calls.
OASIS is investigating options
for funding Committee conference calls out of member dues. We have conducted
a preliminary analysis based on postings to our central events calendar,
information from our member databases, and the service quotes of several
service providers. This research indicates that the annual cost of providing
fully internationalized services for every call of every Committee, could
exceed 10% of our total operating budget (over 250,000 USD annually).
In light of the extraordinary costs
involved, it is vital that we take the time to fully understand the expectations
and circumstances of all our Committees, so that we might identify alternatives
to manage costs while still addressing the majority of your needs.
To that end, we’re asking a representative
of each OASIS Committee to spend five minutes answering the following 16
questions on teleconference usage. We appreciate that in many cases, the
best you can offer is an educated guess. That’s fine. Any information
you provide—even if it can’t be verified by detailed tracking or reports—will
be helpful to us.
Only one reply per TC or Sub-Committee
is needed, so please coordinate your responses with co-chairs and secretaries.
Thank you in advance for your time,
Scott McGrath
Director Member Services
OASIS Committee Teleconference Requirements
Questionnaire
Committee Name: ODF Adoption TC
(If you chair more than one Committee
or Sub-Committee, please fill out this questionnaire separately for
each.)
About your teleconference use:
On average, how many teleconferences
does your Committee hold each month? (4)
How many minutes does your average
teleconference last? (60 minutes)
Approximately how many minutes
was the longest call your Committee held in the past year? N/A
About your teleconference callers:
How many callers typically participate
in your teleconferences from:
__5__ North America
__3___ Europe
__1___Asia
__0___Australia
_____Other
Do you believe the expense of international
(country-to-country) calling is a limiting factor for OASIS Members to
participate in the Committee you chair?
As a new TC, we do not have sufficient
experience to respond.
If so, can you cite specific examples?
About your existing teleconference
support
Does a member of your Committee provide teleconference hosting? Yes. If
so, which member(s)? IBM.
If you are generally pleased with
the service your Committee uses most frequently, can you tell us the name
of the provider (and why you like them)?
If you are not pleased with the
service your Committee uses, can you tell us the name of the provider (and
why you are dissatisfied)?
Does the teleconference service
provide toll-free IN-COUNTRY OR INTERNATIONAL TOLL-FREE? access in some
areas?
Does your teleconference service
provide local numbers in more than one country?
Can you offer any advice about
other services you tried and discontinued?
Premiere previously provided conferencing
services, but IBM now uses its own VOIP technology and has migrated to
it.
About future teleconference use and
support
Given your current situation and
the impact to OASIS in doing so, do you think OASIS should provide
teleconference services, funded by member dues? Yes.
If OASIS could provide only limited
resources to solve the largest problems inhibiting member participation,
what do you think reasonable bounds would be?
Indicate your acceptance of the
following suggestions, on a scale of 1 to 5
(5 Meaning you would accept the
idea, 1 being you would not accept the idea)
_5__OASIS would provide international
service with in-country dial-in for all Committees, all calls.
_2_OASIS would provide a local
dial-in line for the country in which the majority of Committee members
reside, others members pay their international rates to dial-in.
_4_OASIS would continue to encourage
member organizations to host Committee calls and covers the costs only
when a Committee is unable to identify a host.
_1_OASIS would encourage Committees
to use free conferencing services (such as freeconferencecall.com)
_1_OASIS would not provide any
teleconference service that will have a budget impact
Any other comments or suggestions:
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