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Subject: Information about the troubleshooting specialization


This is a PDF from a presentation at the RTP DITA Users’ Group in June 2008. Here is the blurb:


“The DITA Troubleshooting Specialization (TSS) was released by IBM in 2007. Consistent, quality troubleshooting documentation is extremely important to customers and support costs. Come learn about the process the team went through to develop the architecture and specialization itself as well as how to use the specialization with the DITA Open Toolkit 1.4.”


Troubleshooting specialization



I’ve built a PDF of the documentation for the specialization (the source files are in the ZIP) and uploaded it to Kavi (the OASIS document repository):


Best regards,


Kristen James Eberlein l DITA Architect and Technical Specialist l SDL Structured Content Technologies Division l (t) + 1 (919) 682-2290 l keberlein@sdl.com


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