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Subject: Re: [opendocument-users] simple OO.org document goes awry in MS Office 2007 w/SP2 - what went wrong?
Hanssens Bart wrote: > I'm not saying we can/will do this for each and every specific case, and I'm also not saying that each and every time we should "recommend" (for whatever value of recommend) workarounds. But *sometimes* it makes sense when it solves real world problems and the fix is trivial. The key factor is communication, communication and communication. Endusers *find* problems and report them, typically to the vendor/implementor, awaiting a solution. If the enduser is experienced enough, he can also *inform* the TC/OIC to make sure the problem is documented. He should never expect direct solutions, he is merely "helping his neighbours". Now the implementors can look at the list of known problems and coordinate a common approach. This is the proven, reöliable way. It is based on communication. The Plugfest has shown how it works. Jan -- Jan H Wildeboer | EMEA Open Source Affairs | Office: +49 (0)89 205071-207 Red Hat GmbH | Mobile: +49 (0)174 33 23 249 Otto-Hahn-Str.20 | Fax: +49 (0)89 205071-111 D-85609 Dornach/Munich | eMail: jan.wildeboer@redhat.com _____________________________________________________________________ Reg. Adresse: Red Hat GmbH, Otto-Hahn-Strasse 20, 85609 Dornach bei Muenchen Handelsregister: Amtsgericht Muenchen HRB 153243 Geschaeftsfuehrer: Brendan Lane,Charlie Peters,Michael Cunningham, Charles Cachera _____________________________________________________________________ GPG Key: 3AC3C8AB Fingerprint: 3D1E C4E0 DD67 E16D E47A 9564 A72F 5C39 3AC3 C8AB
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