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Subject: Fw: Trk # 11164-1000 SFOSU,Residence Inn Silicon Valley II -Rates andAvailability


Dear all,

If you want to make s reservation as s special rate for F2F meeting as a user of Vitria,
Visit http://residenceinn.com/dpp/PropertyPage.asp?MarshaCode=SFOSU and follow forwarded instructions. 
The normal rate is $189, Vitria User's rate is $129.

Good Luck!


----- Original Message ----- 
From: <reservations.icc@marriott.com>
To: <cmkim@ktnet.com>
Sent: Monday, August 27, 2001 2:21 AM
Subject: Re: Trk # 11164-1000 SFOSU,Residence Inn Silicon Valley II -Rates and Availability


> Dear Chaemee,
> 
> Thank you for taking the time to contact Marriott.  We appreciate the
> opportunity to provide you with information; however, because rates and
> availability change continually, we cannot book reservations through
> email.
> 
> The easiest and most cost effective way to check a corporate rate with
> Marriott is to utilize the reservations features of the Marriott.com
> website.  You can do this by entering your corporate booking code into
> the "Corporate/Promotional" field of the dates selection page.  The
> three letter booking code for Vitria is as follows:  VI4.
> 
> For your convenience, we have included steps below to guide you through
> the online booking process:
> 
> To find a hotel by city:
> 
> 1. From the Marriott.com homepage, type in the city, state, and/or
> country of the desired hotel in the "Find a Hotel" area
> 
> 2. Marriott.com will return a list of all our hotels, regardless of
> brand, in and around the city you selected
> 
> 3. Click on the desired hotel.  This will take you to the hotel's
> property page where you may view detailed information regarding the
> hotel and surrounding area.
> 
> 4. Click on the "Make Reservations" link in the upper left corner of the
> page
> 
> 5. Input your arrival and departure dates
> 
> 6. To check your specific corporate rate, scroll down to enter your
> three letter rate code into the "Corporate/Promotional" box
> 
> 7. Click on "Check rates and availability"
> 
> 8. The system will return a list of available rates and room types (if
> you get the response "REQUESTED RATE NOT AVAILABLE or NO RATES OFFERED
> FOR THIS SELL REQUEST," scroll down further and click the "View
> Alternate Locations" link.  This will display other hotels in the area
> with your requested rate).
> 
> 9. Select the desired rate and click "Reserve It!" (If you are reserving
> a room for a Courtyard, Residence Inn, or Fairfield Inn you may have to
> select a room type first).
> 
> 10. Select your preferences and click "Continue."
> 
> 11. Thoroughly review the reservation to ensure it is accurate before
> continuing through the booking process
> 
> 12. Enter your personal data in the guest information fields and click
> "Complete Reservation"
> 
> 13. The final page will provide your confirmation number.  We recommend
> that you print this page for future reference
> 
> To find a hotel by Brand:
> 
> 1. From the homepage, select a brand from the list titled "Our Family."
> This is located along the left hand side of the page
> 
> 2. Enter the city, state, and/or country of the desired hotel
> 
> 3. You will receive a list of hotels in that location for the brand that
> you selected
> 
> Continue using the instructions listed above under "Find a hotel by
> city" from step three
> 
> If you need additional assistance making reservations online, please
> feel free to reply to this email or contact an Internet Customer Care
> Associate by phone at 800-932-2198.  We're available to help you Monday
> through Friday, 7:00AM to 1:00AM, U.S. Eastern Time, or weekends 9:00AM
> to 11:00PM, Eastern Time.
> 
> If we can be of further assistance, please don't hesitate to reply to
> this email.
> 
> Thank you for choosing Marriott.
> 
> Regards,
> Ann Oliver
> Marriott Internet Customer Care


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