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Subject: Re: [chairs] Response from Kavi re training

Chris Higgins wrote:
> Hi all,
> I'm Chris Higgins, a Project Manager at Kavi, and Karl has forwarded me some
> of the issues you've encountered with the Genesys system today.  There are
> some common issues raised so I'll try to hit the major categories.
> Q.  This platform restriction is ridiculous.  Does this mean Kavi's software
> is restricted to a Wintel platform?
> A.  I agree, it's ridiculous.  Kavi's software is completely
> platform-neutral

That's the good news.

> Unfortunately, we don't make web conferencing software. :)

That's the bad news.

> Q.  Is there any value in attending the session voice-only, or web
> conference-only?
> A.  Not much.  I think this would be more frustrating than enlightening.

I hope you have very clear and detailed documentation available.  It doesn't look like many of us will be able to attend the training sessions.

Jeff Kenton
DataPower Technology, Inc.

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