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Subject: RE: [chairs] Response from Kavi re training
I'm planning to attend via Genesys, and encourage others to do so. I've been on the Genesys system with over 30 people and it really helped keep the meeting in motion. If you have not yet done the "screen test," you can't resolve these issues at the last minute. We still would get people calling in from the road or without access to a computer, so we had to pay attention to circulating documents in advance so they could follow along. Note to File: Open the online meeting at least a half hour before start time to deal with inevitable last minute hiccups and busy folks who get grouchy when things don't work seamlessly. It's a waste of everyone else's time to start the meeting late to accommodate these issues. They should have a Genesys help line phone number handy to help them through after the meeting starts. We have guided grumpy lawyers through experiments with virtual meetings in the American Bar Association (and associated legal groups) using Genesys, WebEx, Placeware and Latitude's Meeting Place. They are a new medium and can be a pain in the neck the first time around, but well worth the extra effort to take advantage of adding live visual data to a virtual meeting. All of these vendors have bent over backwards to get converts from new groups. So just lean hard -- in advance -- on the web conferencing technical folks to provide support. Looking forward to meeting everyone virtually.... Jim Keane Co-Chair, OdrXML Vice-Chair LegalXML Member Section -----Original Message----- From: Jeff Kenton [mailto:jkenton@datapower.com] Sent: Tuesday, February 04, 2003 8:46 AM To: Chris Higgins Cc: chairs@lists.oasis-open.org Subject: Re: [chairs] Response from Kavi re training Chris Higgins wrote: > Hi all, > > I'm Chris Higgins, a Project Manager at Kavi, and Karl has forwarded me some > of the issues you've encountered with the Genesys system today. There are > some common issues raised so I'll try to hit the major categories. > > Q. This platform restriction is ridiculous. Does this mean Kavi's software > is restricted to a Wintel platform? > > A. I agree, it's ridiculous. Kavi's software is completely > platform-neutral That's the good news. > Unfortunately, we don't make web conferencing software. :) That's the bad news. > > Q. Is there any value in attending the session voice-only, or web > conference-only? > > A. Not much. I think this would be more frustrating than enlightening. > I hope you have very clear and detailed documentation available. It doesn't look like many of us will be able to attend the training sessions. -- -------------------------- Jeff Kenton DataPower Technology, Inc. ---------------------------------------------------------------- To subscribe or unsubscribe from this elist use the subscription manager: <http://lists.oasis-open.org/ob/adm.pl>
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