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Subject: Re: [chairs] email problems

We are starting to see some committee posts labeled as Spam where 
this wasn't true in the past:


... but so far only from one submitter.  For the second example I had 
deleted the Spam label and yet it was added a second time when the 
submitter responded to my note.  Can you tell if it is the new OASIS 
mail system adding this?  If so, it might interfere with committee 
work based on members' filters.  I posted this to the chairs list in 
case other chairs start seeing the same thing happening on their lists.

. . . . . . . . . . Ken

At 2010-08-11 11:23 -0400, Mary McRae wrote:
>As you may or may not be aware, the server responsible for OASIS 
>staff mail (that is, anything sent to @oasis-open.org) failed. The 
>decision was made to move off of our own hosted server to a service 
>provider. While this was a quick and easy transition for most 
>employees, my particular setup seemed stable so was not part of the 
>immediate transition. It has been discovered, however, that some 
>emails were being trapped in a spam filter that I had no access to 
>and therefore was completely unaware of numerous messages sent to me 
>between 3 August and today.
>I am in the process of transitioning my email as I write this. If 
>you sent me a message over the last week and a half and I haven't 
>responded, it's likely that I didn't receive the message. These are 
>starting to come through now and I'll be working my way through them 
>but if there's something you need urgently please do not hesitate to 
>resend and flag as 'high' or 'urgent'.
>It's a very uncomfortable feeling to know that messages aren't 
>getting through for some reason but you have no idea who's sending 
>those messages to let them know you haven't gotten them. Almost as 
>uncomfortable as thinking that your message is being ignored!
>My sincere apologies - hopefully all will be back to normal within a few days.

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