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Subject: Re: [pki-tc] PLEASE REVIEW the draft PKI Obstacles survey
Thanks for your comments, Derek. I think you raise two
good issues here:
1) What should we call the "obstacles to PKI deployment
and usage"? Should we call them "obstacles", "inhibitors",
"barriers", or something else?
In my view, the important thing here is to communicate clearly
to our intended audience. Marketing folks may understand the
term "inhibitors" in this context, but I don't think that
our intended audience (which includes managers, IT staff, and
anyone else with PKI experience or expertise) would find that
word as clear as "obstacles" or "barriers".
What do other people think?
2) Should we ask about "drivers" (why people are inclined
to deploy PKI)?
We discussed this about a month ago in the PKI Survey
Subcommittee. We decided that while we're curious about
this, it's most important to keep the survey short and
focussed. The longer the survey is, the fewer responses
we will get. We plan to have one or more followup
surveys to explore other topics like this. But our only
objective for this survey is to "identify the most commonly
cited obstacles to PKI deployment and usage and to
correlate these obstacles with information about the
respondents, such as their occupation, expertise, etc."
We decided to include a question about PKI applications
because we thought it would be useful to correlate
perceived obstacles with intended applications. One
could argue that we should also include a question about
PKI drivers for the same reason. But I suspect that
we won't see much correlation between perceived obstacles
and drivers. But I could be wrong!
What do other people think?
Thanks,
Steve
"Brink, Derek" wrote:
> From a marketing guy's perspective, I think a more traditional
> expression of "obstacles" would be "inhibitors" -- and prior to asking about inhibitors,
> there should be a question that asks about "drivers".
>
> Note that drivers are not to be confused with the existing question on "what
> applications are important to you" -- for drivers, it might be something
> like "reduce cost", "regulatory compliance", "reduce cycle time of the
> business process", etc.
>
> So in order of appearance
>
> 3: what applications
> 4: what drivers
> 5: what inhibitors
> continue
>
> Hope this helps.
>
> Derek E. Brink
> Director, Product Management
> RSA Security Inc.
> 176 Middlesex Turnpike
> Bedford, MA 01730 USA
>
> E-mail: dbrink@rsasecurity.com
>
> -----Original Message-----
> From: Steve Hanna [mailto:steve.hanna@sun.com]
> Sent: Wednesday, May 07, 2003 5:21 PM
> To: pki-tc@lists.oasis-open.org
> Subject: [pki-tc] PLEASE REVIEW the draft PKI Obstacles survey
>
> Here is a draft of the PKI TC survey on PKI obstacles.
> Please review it and send comments to the pki-tc list.
> The PKI Survey SC appreciates your help.
>
> In one week (on May 14), we plan to start working on
> getting it onto the web. So please send comments
> before then, if possible.
>
> Thanks,
>
> Steve
>
> ------
>
> OASIS PKI TC Survey on PKI Obstacles
> ------------------------------------
>
> Draft: May 7, 2003
>
> The OASIS Public Key Instracture Technical Committee (PKI TC) aims to
> address issues related to the successful deployment of digital
> certificates. We have decided to begin by identifying the most common
> obstacles to PKI deployment and usage so that they can be addressed.
>
> If you have experience or expertise with PKI, please help us
> by completing this survey. To respect your privacy, responses
> will only be reported in aggregate form.
>
> Q1 Are you currently using PKI within your organization? Yes/No
>
> Q2 Have you considered using PKI? Yes/No
>
> Q3 Which PKI applications are most important to you?
>
> Not Somewhat Very
> Important Important Important
> Web Server Security ( ) ( ) ( )
> Single Sign On ( ) ( ) ( )
> Document Signing ( ) ( ) ( )
> Electronic Commerce ( ) ( ) ( )
> Virtual Private Network ( ) ( ) ( )
> Secure Email ( ) ( ) ( )
> Code Signing ( ) ( ) ( )
> Secure RPC ( ) ( ) ( )
> Other (describe below) ( ) ( ) ( )
>
> Other: ____________________________________________________
>
> Q4 In your opinion, what are the primary obstacles to PKI
> deployment and usage?
>
> Not Somewhat Very
> Important Important Important
> Cost ( ) ( ) ( )
> Complexity ( ) ( ) ( )
> Poor Interoperability ( ) ( ) ( )
> Hard for End Users to Use ( ) ( ) ( )
> Legal Issues ( ) ( ) ( )
> Applications don't support it ( ) ( ) ( )
> Other (describe below) ( ) ( ) ( )
>
> Other: ____________________________________________________
>
> Q5 If these obstacles were removed, would you use PKI more? Yes/No
>
> Q6 What is your primary job?
>
> Popup: {IT Management, IT Staff, Non-IT Management, Software
> Developer,
> Auditor, Lawyer, Researcher, Other (describe below)}
>
> Other: ____________________________________________________
>
> Q7 What country is your primary work location in?
>
> Popup: {Countries, listed from A to Z}
>
> Q8 How many employees does your employer have?
>
> Popup: {1-99, 100-499, 500-999, 1000-9999, 10,000 or more}
>
> Q9 What is your employer's primary sector or industry?
>
> Popup: {Education, Government, Health Care, Other Services,
> Manufacturing (Computer-related), Manufacturing
> (non-Computer),
> Other (describe below)}
>
> Other: ____________________________________________________
>
> Q10 How many years have you been involved with IT?
>
> Popup: {1, 2, 3, 4, 5, 6-10, 11-15, 16 or more}
>
> Q11 What is your email address? We will only use this to send
> the results of the survey and announcements of follow-up
> surveys (if any). This answer is not required.
>
> ______________________
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