RE: [tgf] TGF v2 Review

John

As discussed, one other thing we should add to the discussion list next week is: do we want to produce a separate summary document?

To help move that discussion along, I’ve done a first cut at this, attached.

The text deliberately uses a subset of text in the main TGFv2, so it is duplicatory rather than new material. My thinking is that this will help both in managing change control, and also in avoiding “different versions of the truth” (which is sort of what we ended up with in the Primer and the Patterns). But the upshot is that I do not think this would work as an executive summary within the main document itself – that would lead to an excessive sense of duplication for someone reading the whole TGF. Instead the idea is to give new readers a stand-alone 8 page document to look at – a much less daunting prospect than the 93 page main event.

If we do go for a separate document, my understanding is that this could be produced and cleared by the TC much more quickly as it could be a non-standard track Committee Draft and so wouldn't need to have a public review.

In terms of what to select and what to leave out, I have used the feedback I got from the SCF consultation process about the key things people wanted to see in a summary:

· Start with purpose and context (“why would I want to read this?”)

· Move quickly to the material about transforming the operating model (which feedback shows people see as the real heart of both the TGF and SCF, and is key to helping people “get” what this is all about)

· Then introduce the structure of the TGF to show the range of material covered in the main TGF

· But don’t try to summarise each pattern, just use the confomance clauses as in effect a summary of the key actions that a TGF programme needs to take.

Clearly we would need to update this with any changes that flow from the TC’s discussion of the main text, but as you requested I’m putting this on the table now so the TC can decide whether this is a road we want to go down.

Grateful for views.

Chris Parker

Managing Partner

CS Transform Limited

www.cstransform.com

T: +44 7951 754060

F: +44 207 681 3908

Citizen Service Transformation

From: tgf@lists.oasis-open.org [mailto:tgf@lists.oasis-open.org] On Behalf Of John Borras
Sent: 14 November 2013 09:39
To: 'TGF TC List'
Subject: RE: [tgf] TGF v2 Review

Thanks to Nig and Mark for their comments. I do hope other members will find the time to respond before next week's TC meeting so we can get to a stable version asap. As a minimum I would want to get agreement on the following key aspects of v2:

- do we agree on merging the Channel Management and Customer Management sections into the new Service Management?

- do we agree with the new title of Technology and Digital Asset Management?

- do we want the small thumbnails on each pattern, or at the beginning of each Management section, or not at all?

- can we resolve the various views on terminology used in the document and in particular in the Common Terminology and Reference Model pattern?

- do we agree that all of the material at Appendix D is redundant and can be removed?

- do we agree with the new content added by Chris as a result of his work on the Smart Cities Framework?

I will send out the papers and call numbers for the TC meeting early next week.

Regards

John Borras

Chair OASIS TGF Technical Committee

m. +(0)44 7976 157745

Skype: gov3john

From: tgf@lists.oasis-open.org [mailto:tgf@lists.oasis-open.org] On Behalf Of Greenaway Nigel
Sent: 13 November 2013 16:25
To: 'TGF TC List'
Subject: [tgf] TGF v2 Review

Hi All,

I have read the TGF v2 document and think it reads well.

I have a few minor comments (primarily items that have understandably occurred in the large editing session that was undertaken to produce the paper):-

The references to ‘city’ or ‘smart city’ need to be removed (there are only around 3 or 4 of these)
The duplicated [B1] pattern (on pages 35/36) should be removed
There is also some duplicated material in pattern [B8] (page 34) that should also be removed
Some of the text in the diagrams in pattern [S1] are hard to read – one diagram has already fixed this by making the text white where there is a blue background).
Figures 3 and 4 in [B3} would also benefit from this treatment.
There are some broken links e.g. under ‘Linkages’ in [B3] and [S3]
[B5] states that it is a key input to [B9]. I suggest that should also be stated in the Linkages section of that pattern.
[BR1] refers to [BM8]. This should read [B10]

Regards

Nig

Nig Greenaway

Fujitsu Fellow

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